Thank you for taking the time to review my resume. I am a US Citizen with a current passport.

INTRODUCTION

Is your organization having issues achieving regulatory compliance or dealing with internal and or external auditors? My diversified information technology industry experience includes significant focus in the areas of Infrastructure Life Cycle Management, IT Service Delivery/Support, Protection of Information Assets, Business Continuity/Disaster Recovery, and management of Service Level Agreements. Take the time to review my resume and, you will realize that I am uniquely qualified to help you improve IT operations and, achieve regulatory compliance in your organization.

CERTIFICATIONS

• Certified Information Systems Auditor (CISA). Voted the best Professional Certification in 2009 by SC Magazine.
• IBM DB2 Universal Database

• Experienced IT Manager leading an international organization of Database and System Administrators located in US, India, Ireland, Malaysia and Mexico. Only 2 are local and 50% of the staff is offshore.
• Organization generates more than 2 million dollars in annual income based on billable hours.
• Reduced the number of Incident tickets assigned to the organization by over 80% over a one year period of time. Overall client satisfaction and team efficiency was gained by focusing resources on “Proactive” projects and tasks instead of operating in a “Reaction Mode” all of the time.
• Accountable for Service Level Agreements and Disaster Recovery exercises for multiple clients.
• Accountable for numerous database instances/subsystems running in a z/OS, Data Sharing and midrange operating systems environments.
• Participated in both sales and technical due diligence efforts for new clients.
• Developed and implemented a new process for a 3rd party software product where security is now handled thru RACF to ensure employee access is deleted when an employee leaves the organization.
• Developed and implemented a process to monitor database activity of Powerful Users.
• Developed and implemented a process to allow clients to review database access on a quarterly basis.
• Evaluated and monitored compliance to Information Technology Security Standard.
• Reviewed control mechanisms for systems and infrastructure during new software upgrades.
• Verified and approved that all Change and Release Management changes have proper approval, are documented, performed according to documented procedures and, that there is an audit trail of changes performed.
• Monitored and approved physical access to ensure that production environments are adequately safeguarded.

Application Platforms - CGI/PERL, PHP, JavaScript
Operating System Platforms - z/OS, Windows, AIX, Solaris, Unix
Database Software Platforms – IBM DB2, MySQL