Thank you for taking the time to review my resume. I am a US Citizen with current passport.
CERTIFICATIONS
- Certified Information Systems Auditor (CISA). Voted the best Professional Certification in 2009 by SC Magazine.
- IBM DB2 Universal Database
SUMMARY OF QUALIFICATIONS
- Over 30 years of experience in the Information Technology Industry working mostly with Fortune 100 outsourcing companies.
- Experienced IT Manager leading an international organization of Database and System Administrators located in US, India, Ireland, Malaysia and Mexico. Only 2 are local and 50% of the staff is offshore.
- Organization generates more than 2 million dollars in annual income based on billable hours.
- Reduced the number of Incident tickets assigned to the organization by over 80% over a one year period of time. Overall client satisfaction and team efficiency was gained by focusing resources on “Proactive” projects and tasks instead of operating in a “Reaction Mode” all of the time.
- Accountable for Service Level Agreements and Disaster Recovery exercises for multiple clients.
- Accountable for numerous database instances/subsystems running in a z/OS, Data Sharing and midrange operating systems environments.
- Participated in both sales and technical due diligence efforts for new clients.
- Developed and implemented a new process for a 3rd party software product where security is now handled thru RACF to ensure employee access is deleted when an employee leaves the organization.
- Developed and implemented a process to monitor database activity of Powerful Users.
- Developed and implemented a process to allow clients to review database access on a quarterly basis.
- Evaluated and monitored compliance to Information Technology Security Standard.
- Reviewed control mechanisms for systems and infrastructure during new software upgrades.
- Verified and approved that all Change and Release Management changes have proper approval, are documented, performed according to documented procedures and, that there is an audit trail of changes performed.
- Monitored and approved physical access to ensure that production environments are adequately safeguarded.
SOFTWARE MATRIX
Operating System Platforms - z/OS, Windows, AIX, Solaris, Unix
Database Software Platforms – IBM DB2, MySQL
Application Platforms - CGI/PERL, PHP, JavaScript
EMPLOYMENT OBJECTIVES
Desire to leverage my diversified Information Technology industry experience, which includes significant experience in Infrastructure Life Cycle Management, IT Service Delivery/Support, Business Continuity/Disaster Recovery, managing client Service Level Agreements (SLAs) and, managing IT staff located in US, Ireland, Mexico, India and Malaysia into becoming a highly effective compliance professional. My most recent job responsibilities have exposed me to the importance of effective and continuous IT controls and I feel my prior IT experience will allow me to quickly design, implement and/or test such controls. I am looking to make this change to broaden my IT skills.
EMPLOYMENT HISTORY
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